Guest Service Agent
3.
7 San Marcos, CA San Marcos, CA Full-time Full-time $18 an hour $18 an hour 6 days ago 6 days ago 6 days ago Job
Summary:
We are seeking a highly motivated and customer-oriented individual to join our team as a Guest Service Agent.
As a Guest Service Agent, you will be responsible for providing exceptional service to our guests and ensuring their satisfaction throughout their stay.
This position requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
Responsibilities:
- Greet guests upon arrival and provide a warm welcome - Check guests in and out of the hotel efficiently and accurately - Assist guests with inquiries, requests, and reservations - Handle guest complaints or concerns in a professional and timely manner - Provide information about hotel amenities, services, and local attractions - Maintain knowledge of hotel policies and procedures - Process payments and maintain accurate records - Collaborate with other hotel departments to ensure guest satisfaction - Perform night audit duties as needed Requirements:
- Previous experience in hotel management or front desk operations is preferred - Strong customer service skills with a friendly and professional demeanor - Excellent verbal and written communication skills - Ability to speak multiple languages is a plus - Proficient in phone etiquette and handling phone systems - Familiarity with night audit procedures is desirable - Knowledge of hospitality industry standards and practices - Ability to work flexible hours, including evenings, weekends, and holidays We offer competitive pay and benefits packages for our employees.
Join our team today and be part of a dynamic hospitality environment where your skills and dedication will be recognized and rewarded.
Apply now to become a valued member of our guest services team! Job Type:
Full-time Pay:
$18.
00 per hour Expected hours:
40 per week
Benefits:
Employee discount Flexible schedule Free parking Paid time off Schedule:
8 hour shift Morning shift Work setting:
In-person Ability to Relocate:
San Marcos, CA 92078:
Relocate before starting work (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
7 San Marcos, CA San Marcos, CA Full-time Full-time $18 an hour $18 an hour 6 days ago 6 days ago 6 days ago Job
Summary:
We are seeking a highly motivated and customer-oriented individual to join our team as a Guest Service Agent.
As a Guest Service Agent, you will be responsible for providing exceptional service to our guests and ensuring their satisfaction throughout their stay.
This position requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
Responsibilities:
- Greet guests upon arrival and provide a warm welcome - Check guests in and out of the hotel efficiently and accurately - Assist guests with inquiries, requests, and reservations - Handle guest complaints or concerns in a professional and timely manner - Provide information about hotel amenities, services, and local attractions - Maintain knowledge of hotel policies and procedures - Process payments and maintain accurate records - Collaborate with other hotel departments to ensure guest satisfaction - Perform night audit duties as needed Requirements:
- Previous experience in hotel management or front desk operations is preferred - Strong customer service skills with a friendly and professional demeanor - Excellent verbal and written communication skills - Ability to speak multiple languages is a plus - Proficient in phone etiquette and handling phone systems - Familiarity with night audit procedures is desirable - Knowledge of hospitality industry standards and practices - Ability to work flexible hours, including evenings, weekends, and holidays We offer competitive pay and benefits packages for our employees.
Join our team today and be part of a dynamic hospitality environment where your skills and dedication will be recognized and rewarded.
Apply now to become a valued member of our guest services team! Job Type:
Full-time Pay:
$18.
00 per hour Expected hours:
40 per week
Benefits:
Employee discount Flexible schedule Free parking Paid time off Schedule:
8 hour shift Morning shift Work setting:
In-person Ability to Relocate:
San Marcos, CA 92078:
Relocate before starting work (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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